HHL Expert Talk Claudia Lehmann Corona Digitalization

The Impact of the Corona Pandemic on Digitalization

by Prof. Dr. Claudia Lehmann | March 25, 2021
Prof. Lehmann provides insights into her applied research on how Corona has changed digitization from a ā€œnice to haveā€ to a ā€œmust haveā€ for many organizations.

HHL Expert Talk: What the data teaches us about the digitalization process

The Corona crisis has had a dramatic impact on the global economy, business activities, people and their working environment. However, digitalization is also helping many companies to adapt and overcome the current situation caused by COVID-19. The increasing use of technology in the daily lives of people and businesses to meet this exceptional situation is evidence of the digital acceleration process.

The following topics will be highlighted and exploratively analyzed in the Expert Talk:

  • What is the impact on the digital transformation processes?
  • How does the Corona crisis favor the emergence of new digital products and services?
  • Which problems of digitalization have intensified and need to be further understood and mitigated in the post-COVID world?

Innovation capability is going to become a core resilience factor for companies during this pandemic.

Applied research on impact of corona on digitalization

Prof. Lehmann will provide insights into her applied research on how Corona has changed digitization from a “nice to have” to a “must have” for many organizations.

Watch the replay of the HHL Expert Talk

We invite you to use the blog post to get an overview of the various topics discussed in the webinar. To make it more convenient for you to jump to specific topics we have addedĀ timestampsĀ behind each tip and topic. The time stamps will guide you to the respective topic in the video below.

Topic overview

[09:38] What is the impact on digital transformation processes?

[20:58] How does the Corona crisis favor the emergence of new digital products and services?

[38:43] Which problems of digitalization have intensified and need to be further understood and mitigated in the post-COVID world?

[44:33] 3 theses regarding the future of megatrends

  • the question of digital sovereignty is growing more important
  • international division of labor is increasingly under pressure
  • innovation capability becomes a core resilience factor

Professor Lehmann holds the Chair of Digitial Innovation in Service Industries and the Executive Director of the Center for Leading Innovation and Cooperation (CLIC). She researches methods and tools for the development and delivery of digitally enabled services and business models.

Innovation competence for service engineering in digital transformation

Her focus is particularly on the interdisciplinary and interactive transfer of innovation competence for service engineering in digital transformation. Her research has the aim of enabling companies to design and implement digital services and business models.

Hyper-automation, Digital Health and the Changing World of Work in Times of the Corona Pandemic

Read the blog post